Privacy Policy
Last Updated: May 25, 2021
Introduction
Your privacy is important to Vanho Properties Ltd. and its corporate subsidiaries and affiliates (collectively, “Vanho Properties” and each, a “Vanho Company”). This Privacy Policy explains how Vanho Properties collects, uses, discloses, and retains personal information, including information collected through websites and correspondence and when providing services.
Table of Contents
-
Your Consent
-
Personal Information
-
How Vanho Properties Collects Your Personal Information
-
How Vanho Properties Uses Personal Information
-
How Vanho Properties Discloses Personal Information
-
Your Right to Withdraw
-
Location of Personal Information
-
Retention of Personal Information
-
Protection of Personal Information
-
Accuracy and Access to Personal Information
-
Non-Personal Information
-
Other Websites and Businesses
-
Social Media
-
Children and Personal Information
-
Other Matters
-
Contacting Us
Your Consent
By providing a Vanho Company with your personal information, you consent to the collection, use, disclosure, and retention of that information by the Vanho Company and other members of Vanho Properties in accordance with this Privacy Policy and as otherwise permitted by applicable law. You may withdraw your consent at any time, subject to legal or contractual restrictions and on reasonable notice to the relevant Vanho Company, but then you might not be able to proceed with your intended interactions or transactions with Vanho Properties or otherwise receive the full benefit of their services.
Please refer to Section 6 of this Privacy Policy to learn about your options for withdrawing your consent.
Personal Information
In this Privacy Policy, “personal information” means information about an identifiable individual that allows someone to identify or contact you (e.g. your mailing address, telephone number, or email address) or other information defined by applicable law as “personal information,” “personally identifiable information,” or “personal data,” but does not include (to the extent permitted by law) information that is publicly available in a telephone directory or that is business contact information that enables an individual to be contacted at a place of business.
How Vanho Properties Collects Your Personal Information
Information You Provide
You may be asked to voluntarily give your personal information to a Vanho Company when you interact with the Vanho Company, including when you subscribe to a newsletter, request information, or use a service provided by the Vanho Company. In those circumstances, you can choose not to provide certain requested personal information, but then you might not be able to proceed with your intended interaction or transaction with the Vanho Company or otherwise receive the full benefit of the desired service.
For example, Vanho Properties may collect:
-
contact information (such as name, email address, postal address, and phone number) when you make an inquiry or contact us, including when you visit a Vanho Company presentation center;
-
contact information, banking information, employment information, government-issued identification information, and other personal information reasonably required by us to satisfy our reporting and legal compliance obligations when you use our services, including when you enter into a purchase and sale agreement or rental agreement for a property developed or managed by us;
-
contact information, banking information, employment information, government-issued identification information, and other personal information reasonably required by us to satisfy our reporting and legal compliance obligations when you invest in a Vanho Company property or provide a personal guarantee for an investment in a Vanho Company property;
-
contact information, employment information, and government-issued identification information when you apply for an employment opportunity with us;
-
contact information and government-issued identification information when you participate in a Vanho Company promotion, sweepstakes, contest, or survey;
-
contact information, communications preferences, and correspondence you send to us.
In this Privacy Policy, “personal information” means information about an identifiable individual that allows someone to identify or contact you (e.g. your mailing address, telephone number, or email address) or other information defined by applicable law as “personal information,” “personally identifiable information,” or “personal data,” but does not include (to the extent permitted by law) information that is publicly available in a telephone directory or that is business contact information that enables an individual to be contacted at a place of business.
In this Privacy Policy, “personal information” means information about an identifiable individual that allows someone to identify or contact you (e.g. your mailing address, telephone number, or email address) or other information defined by applicable law as “personal information,” “personally identifiable information,” or “personal data,” but does not include (to the extent permitted by law) information that is publicly available in a telephone directory or that is business contact information that enables an individual to be contacted at a place of business.
In those circumstances, you can choose not to provide certain requested personal information, but then you may not be able to purchase products or services or access or use certain features of Vanho Properties’ websites, or otherwise receive the full benefit of our products and services.
If you give a Vanho Company the personal information of another individual, then you are solely responsible for complying with all applicable laws, including obtaining the individual’s valid consent, regarding your collection and disclosure of the personal information to the Vanho Company and to the Vanho Company’s use, disclosure, and retention of the personal information.
Automated Collection
Vanho Properties may use technologies to automatically collect certain information regarding your use of Vanho Properties’ websites, products, or services, such as the dates and times that you access a Vanho Properties website or a service, the browsers, operating systems, software, devices, and networks that you use to access the website or service and details of your use of the website or service.
Some of the information automatically collected by technological means is non-personal information (because the information does not identify you), and Vanho Properties will deal with that non-personal information as explained below in this Privacy Policy unless applicable law requires otherwise.
Property Development and Management
In some circumstances, Vanho Properties may collect personal information from third parties in connection with the development or management of a Vanho property. For example, Vanho Properties may collect personal information from brokers or referrals in connection with a property purchase or sale, or Vanho Properties may collect personal information from a property manager in connection with a property rental. Vanho Properties will only collect your personal information from a third party if we have obtained your consent to do so, if you have provided your consent to the third party, or if we are legally required or permitted to do so.
Information from Other Sources
Vanho Properties may collect personal information from various publicly available sources, such as if you interact with a Vanho Properties social media account or if you submit rezoning or other public submissions that may be relevant to a Vanho Company property.
How Vanho Properties Uses Personal Information
General
Vanho Properties may use your personal information for various purposes in connection with our relationship with you and as otherwise set out in this Privacy Policy or permitted by applicable law, including: to contact and correspond with you regarding your transactions and your use of Vanho Properties’ products and services and to provide you with customer care services; to facilitate your interactions and transactions with Vanho Properties; to provide services to you; to process and respond to your inquiries, requests and other communications; to provide you with information (including by email and other electronic messages) regarding Vanho Properties and its business and services and services offered by other businesses, to the extent permitted by applicable law; to administer and facilitate your participation in contests and promotions related to Vanho Properties; to maintain, protect and improve Vanho Properties’ services and to develop new services; to develop, deliver and improve Vanho Properties’ products, services and advertising; and to protect and enforce Vanho Properties’ legal rights, interests and remedies and to protect the business, operations and customers of Vanho Properties or other persons.
Vanho Properties may combine your personal information collected by Vanho Properties through various sources.
Vanho Properties may use your personal information to create non-personal information, and Vanho Properties may then use, disclose, transfer and retain the non-personal information as set out below in this Privacy Policy.
Vanho Properties
Each Vanho Company may share your personal information with the entire Vanho Properties group, and Vanho Properties may develop, maintain and share a confidential profile for you for use by each Vanho Company to provide information and services to you, to facilitate your dealings with each Vanho Company and as otherwise set out in this Privacy Policy.
Cookies and Other Technologies
Vanho Properties’ websites, online services, email messages, and advertisements may use “cookies” and other similar technologies, such as web beacons, pixel or gif tags, and action tags. Those technologies collect information that assists Vanho Properties to improve products and services, advertising and customer communications.
For example, Vanho Properties may use information collected through cookies and similar technologies to recognize a user of Vanho Properties’ websites and supplement our confidential profile for that user, determine a user’s general location to tailor the website content to that user’s location, track use of the websites, offer personalized web page content, information and advertisements, and otherwise facilitate and improve the website experience. You may choose to decline or disable cookies if your web browser permits, but doing so may affect your ability to access or use certain features of Vanho Properties’ websites. Information about how Google uses cookies and how you can limit or disable certain kinds of cookies on your personal computer or mobile device is available here:
https://www.google.com/policies/privacy/partners/ and https://www.google.com/policies/technologies/ads/.
Vanho Properties may use web beacons, pixels or gif tags and action tags to confirm that email messages have been delivered and opened. You may opt-out of receiving emails in accordance with this Privacy Policy.
Information provided by cookies may be collected and processed by Vanho Properties or by its third-party service providers.
In this Privacy Policy, “personal information” means information about an identifiable individual that allows someone to identify or contact you (e.g. your mailing address, telephone number, or email address) or other information defined by applicable law as “personal information,” “personally identifiable information,” or “personal data,” but does not include (to the extent permitted by law) information that is publicly available in a telephone directory or that is business contact information that enables an individual to be contacted at a place of business.
How Vanho Properties Discloses Personal Information
General
In this Privacy Policy, “personal information” means information about an identifiable individual that allows someone to identify or contact you (e.g. your mailing address, telephone number, or email address) or other information defined by applicable law as “personal information,” “personally identifiable information,” or “personal data,” but does not include (to the extent permitted by law) information that is publicly available in a telephone directory or that is business contact information that enables an individual to be contacted at a place of business.
Specific Consents
Vanho Properties may disclose your personal information in accordance with express or implied consents that you give during your interactions and transactions with Vanho Properties.
Personal Information
In this Privacy Policy, “personal information” means information about an identifiable individual that allows someone to identify or contact you (e.g. your mailing address, telephone number, or email address) or other information defined by applicable law as “personal information,” “personally identifiable information,” or “personal data,” but does not include (to the extent permitted by law) information that is publicly available in a telephone directory or that is business contact information that enables an individual to be contacted at a place of business.